Here's a list of our most common questions. If you still have questions please Contact Us.

How long are my files stored for?

Non-Backup Files are removed if not downloaded for a period of 60 days.

Can I upload files via FTP?

Yes. FTP details are in your account profile.

Can I upload several files at the same time?

Premium users can upload up to 100 files at the same time, free users are allowed 25 simultaneous uploads.

What should I do if I forgot my password?

To recover your password please Click Here

What file types can i upload?

You can upload any file type. Videos will be converted to MP4 for maximum streaming compatibility.

Is my information secure?

Security is our top priority. Please check the privacy policy for more information.